718sp Privacy Policy

Introduction and Scope

718sp ("we", "our", "platform") operates a safe and reliable online gaming environment for users in Bangladesh. This privacy policy ("policy") describes how we collect, process, store, and protect your personal information when you use our website 718sp.lat.

By registering with 718sp or using any of our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform. This policy may be updated from time to time; any changes will be published on this page with a new date.

What Information We Collect

718sp collects only the information necessary to provide our services. The different types of information are described below:

2.1 Registration and Identity Information

When you create an account with 718sp, we collect the following information:

• Full name and username
• Email address
• Date of birth (for age verification — to confirm you are 21 or older)
• Country and region of residence
• Preferred currency (Bangladeshi Taka / ৳ BDT)

2.2 Financial Transaction Information

To process deposits and withdrawals and to prevent financial fraud, we collect:

• bKash, Nagad, Rocket, or Upay mobile banking numbers (for transaction identification only)
• Bank account name and last four digits (full account numbers are not stored)
• Deposit and withdrawal amounts and dates
• Transaction reference numbers

2.3 Technical and Device Information

The following information may be collected automatically while you use our platform:

• IP address and location information (up to country level)
• Browser type, version, and operating system
• Device type (mobile, tablet, desktop)
• Session duration and pages visited
• Information from cookies and similar technologies

2.4 Gaming Activity Information

To ensure fair play and maintain responsible gaming tools, we store:

• Game history and results
• Bet amounts and timestamps
• Bonus usage history
• VIP level progress and cashback ledger

How Collected Information Is Used

718sp uses your personal information only for specific, legitimate, and transparent purposes. Your information is not used beyond the purposes stated below:

3.1 Service Delivery and Operations

• Account creation, verification, and maintenance
• Processing deposits and withdrawals
• Awarding bonuses and cashback (including the 200% welcome bonus)
• Providing VIP program benefits
• Managing 24/7 customer support

3.2 Security and Compliance

• Preventing fraud, money laundering, and cybercrime
• Age verification (to confirm 21 or older)
• Detecting and preventing multiple accounts
• Maintaining platform technical security

3.3 Responsible Gaming

• Analyzing gaming behavior to identify potential issues
• Maintaining self-exclusion and limit-setting tools
• Recommending support to users when needed

3.4 Service Improvement

• Monitoring and improving platform performance
• Planning new games and features
• Providing a personalized experience (language, currency, etc.)

Disclosure of Information to Third Parties

718sp follows a strict data protection policy. We do not disclose your information except in the limited circumstances described below:

4.1 Payment Processors

Information necessary to process transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These partners have their own privacy policies and manage their data independently.

4.2 Technology Service Providers

Game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming) operate games on their own servers. Some information may be shared automatically with these providers during gameplay.

4.3 Legal Obligations

We may be required to share information with relevant authorities under a court order, a lawful request from law enforcement, or applicable law.

4.4 Platform Security

If fraud, money laundering, or serious criminal activity is detected, relevant information may be shared with the appropriate investigating authorities in accordance with the law.

Cookies and Similar Technologies

The 718sp.lat website uses cookies and similar tracking technologies. The different types of cookies are described below:

5.1 Essential Cookies

These cookies are essential for the website to function properly. They keep your login session active, verify security tokens, and ensure the platform's core functionality. Disabling these cookies will prevent the website from working correctly.

5.2 Functional Cookies

These cookies remember your preferences — such as language (Bengali), currency (৳ BDT), and display settings. They make your experience more convenient.

5.3 Analytics Cookies

Used to analyze and improve website performance. These cookies collect anonymous data and do not personally identify the user.

5.4 Cookie Controls

You can delete or manage cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

Data Security Measures

718sp follows industry-standard technical and organizational measures to protect your personal and financial information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by SSL encryption.
• Encrypted Storage: Sensitive data is stored in encrypted databases.
• Access Controls: Only authorized staff may access your information for specific purposes.
• Security Testing: Regular security audits are conducted.
• Firewall and DDoS Protection: The platform is protected by advanced firewalls and defenses against cyberattacks.
• Two-Factor Authentication: An additional security layer is available for accessing your account.

Data Retention Period

718sp follows different retention policies for different types of information:

• Account Information: Retained for as long as your account is active and, after account closure, for as long as required for legal compliance.
• Financial Transaction Information: Retained for the period required under applicable financial regulations.
• Gaming History: Kept for a reasonable period for dispute resolution and responsible gaming monitoring.
• Technical Logs: Retained for a limited period for security monitoring.

Even after a request to close or delete an account, some information may be retained for a specified period due to legal obligations. Once the retention period ends, data is securely deleted or anonymized.

Your Rights and Controls

As a registered user of 718sp, you have the following rights over your own information:

8.1 Right of Access

You may request at any time what information we hold about you. We will provide that information within a reasonable timeframe.

8.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. This can be done directly through account settings or via the support team.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object at any time to your information being used for marketing communications or profiling purposes.

8.5 Right to Data Portability

You may request a structured, machine-readable copy of your personal information.

To exercise any of the rights above, contact our support team via live chat or send an email to [email protected].

Protection of Minors

718sp strictly prohibits registration by anyone under the age of 21. Our platform is operated for users aged 21 and above only.

Date of birth is verified at registration, and additional identity verification may be required in suspicious cases. We do not knowingly collect or store any information from minors.

If we discover that any user is under the age of 21, that account will be closed immediately and the associated information will be deleted.

Policy Changes and Updates

718sp may update this privacy policy from time to time. This policy may be revised if the scope of services expands, technical changes occur, or legal requirements change.

For any significant changes, we will publish a clear notice on the platform or notify you at your registered email address. The updated policy will take effect from the date it is published.

Continued use of the platform after any changes will be considered as your acceptance of the new policy. Therefore, you are advised to visit this page regularly.