✦ Safe Gaming Commitment

Responsible Gaming at 718sp — Your safety is our priority

718sp believes that entertainment should always be safe and controlled. Using our responsible gaming tools, you can set your own playing limits and ensure a healthy gaming experience.

21+

What is responsible gaming and why does it matter?

Online gaming is a great form of entertainment, but it is only enjoyable when done mindfully and within limits. At 718sp, we firmly believe that responsible gaming is a habit — not just a rule. Our platform is built for entertainment only, and we place the highest importance on every player's mental and financial well-being.

The core of responsible gaming is maintaining full control over your time and money. Gaming should never be seen as a source of income or a solution to financial problems. If you feel that gaming is affecting your daily life, relationships, or finances, taking a break and seeking help right away is the right step.

718sp provides several effective responsible gaming tools for players in Bangladesh — from setting deposit limits to complete self-exclusion. On this page you will learn how to use these tools, how to recognize signs of problem gambling, and how to get help when needed.

Please note: Only individuals aged 21 or above may open an account and play at 718sp. We follow a strict age verification process to prevent minors from gambling.

Our Safety Tools

Set Deposit Limits

Set daily, weekly, or monthly deposit limits to ensure no transactions go beyond your budget. The minimum deposit at 718sp is just ৳200, but you can set your own maximum limit even lower if you wish.

Time-Out Feature

If you feel you need a short break, use the time-out feature. Temporarily suspend your account for 24 hours, 7 days, or 30 days. During the break, logging in or placing bets will not be possible.

Self-Exclusion

For a more long-term decision, choose self-exclusion. Request to close your account for 6 months, 1 year, or permanently. The account cannot be reactivated while self-exclusion is in effect.

Activity History Review

View your gaming history, deposit and withdrawal records at any time. Regularly reviewing your own activity makes it easy to spot unusual patterns and take the necessary steps.

24/7 Support Service

If you have any questions or concerns about responsible gaming, contact our 24/7 Bengali live chat support. Our trained team is always ready to guide you in the right direction.

Minor Protection

Use parental control software on your device to prevent minors from accessing online gaming sites. 718sp does not allow anyone under 21 to register under any circumstances.

Warning Signs of Problem Gambling

If you notice any of the following signs in yourself, take a break immediately and contact our support.

  • You feel the urge to bet more money to try to recover what you lost.
  • You are hiding your gambling from family, friends, or colleagues, or lying about it.
  • You are spending more time or money than you intended and cannot stop.
  • You are neglecting everyday responsibilities — family, work, or studies — to prioritize gaming.
  • You feel restless, irritable, or mentally uncomfortable when you are unable to play.
  • You are taking loans or using money set aside for urgent needs to cover gambling costs.
  • You have tried to stop gambling but have failed repeatedly.

Deposit and Withdrawal Limit Information

Item Amount / Details Method
Minimum Deposit ৳200 (per method) bKash, Nagad, Rocket, Upay, Bank Transfer
Minimum Withdrawal ৳800 (per method) bKash, Nagad, Rocket, Upay, Bank Transfer
Withdrawal Time Within 5-30 minutes All mobile banking methods
Time-Out Options 24 hours / 7 days / 30 days Request via support
Self-Exclusion 6 months / 1 year / Permanent Request via support
Age Verification 21+ mandatory At registration and withdrawal

How to Use Self-Exclusion and Time-Out

⏸️ Time-Out Feature

Time-out is a temporary break facility. If you feel you need some rest, let our support team know.

  • Break duration: 24 hours, 7 days, or 30 days
  • You will not be able to log in to your account during the break
  • No bonus or promotional emails will be sent
  • The account will be automatically reactivated when the period ends
  • The period can be extended if needed — just let support know

🚫 Self-Exclusion

Self-exclusion is a long-term decision and it is a very important step.

  • Duration: 6 months, 1 year, or permanent
  • The account cannot be reactivated while exclusion is in effect
  • All marketing communications will be stopped
  • Apply via: live chat or email [email protected]
  • Will take effect within 24 hours of receiving your request

718sp's Commitment to Responsibility

718sp is not just a gaming platform — we are committed to providing players in Bangladesh with a safe and enjoyable environment. Our responsible gaming policy is kept up to date at all times to protect the interests of every player.

  1. We follow a strict registration process to ensure age verification — no one under 21 can register.
  2. If any player shows unusual betting patterns, our team contacts them directly to offer assistance.
  3. Self-exclusion and time-out requests are processed promptly with the highest priority.
  4. Our support team is available 24/7 in Bengali — they respond sensitively to any concerns about responsible gaming.
  5. We never encourage a player who is on a losing streak to play more through bonuses or promotions.
  6. Our responsible gaming policy is reviewed and improved regularly so that players receive the best possible protection.

Need help? We are always here

If you have any questions or concerns about responsible gaming, speak with us in Bengali via our 24/7 live chat support. You can also apply for self-exclusion or time-out through our support.

View FAQ Go to Live Chat

Common Questions About Responsible Gaming

To set a deposit limit, contact our live chat support or email us at [email protected]. Tell us your preferred daily, weekly, or monthly limit and our team will apply it to your account. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Time-out is a temporary break — from 24 hours up to 30 days — after which your account is automatically reactivated. Self-exclusion is a long-term decision — 6 months, 1 year, or permanent — where the account cannot be reactivated before the period ends. If you feel you have a serious problem, self-exclusion is the better option.

No. 718sp is for players aged 21 and above only. Age verification is carried out at registration and withdrawal. If there is any doubt, additional identity documents may be requested. If a minor's account is found to have been opened, it will be closed and no funds will be returned.

When you apply for self-exclusion, you will be given the opportunity to withdraw any balance remaining in your account. Our support team will assist you through this process. The minimum withdrawal amount is ৳800 and processing time is 5-30 minutes.

If someone you know is struggling because of gambling, speak with them compassionately and suggest they seek professional help. You can also contact our support — we will listen to the situation and help determine the next steps. Remember, asking for help is not a sign of weakness; it takes courage.

Install parental control software on your device. Never share your 718sp login details and use a password lock on your device. Keep safe search enabled in your browser and actively monitor your children's internet use.

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